What an enquiry collects
When you send the project form, we collect your name, phone number, project location, message and any optional email, site link or project details you provide. The form records submission and consent information. A temporary rate-limit identifier is used to reduce spam. Please do not include payment card information, passwords or unrelated sensitive personal data.
Why the information is used
We use project information to respond to your request, clarify requirements, prepare quotations and arrange the service you request. Enquiries are stored in the website’s private administration area and a notification is sent to the business support mailbox. Hosting and email services process this information as part of delivering the website and correspondence.
Contact links and optional analytics
Following a WhatsApp link opens WhatsApp, whose own terms and privacy practices apply. Calling or emailing uses the service on your device. Optional analytics or chat integrations, if configured by the business, are managed through the site’s consent settings. Essential website functions may use cookies. Contact-click analytics are designed to record the contact channel and page rather than the contents of your enquiry.
Your information and requests
Contact support@boreholepumpinstallation.com to ask about information held in connection with your enquiry or to request access or correction. We may need to verify a request before responding. Information should be retained only as needed for the project, correspondence and applicable recordkeeping responsibilities; request clarification for your specific records.
Official information
The Office of the Data Protection Commissioner publishes information about data-subject rights, including information, access, objection and correction. See the official resource linked below. This policy explains the website’s enquiry workflow; it does not claim an unverified registration or certification.